REFUND POLICY
Cyra Art Studios offers a 30-Day Satisfaction Guarantee with hopes to
ensure that each patron is satisfied with their Cyra the Artist purchase.
If the item(s) in your order have been lost or damaged during shipping,
contact cyratheartist@gmail.com within 30 days of shipping confirmation and Cyra Art Studios will provide a replacement.
In addition to the 30 day Satisfaction Guarantee,
Cyra Art Studios products are covered by a limited warranty.
All Canvas Prints are made-to-order and are considered final sale
after order production and shipment; Canvas Prints are not covered by the
30-Day Satisfaction Guarantee. Please inquire 48 hours after order submission if dimension changes or cancellation refund is desired.
Ceramic works are individually handmade.
These items are not covered by the 30-Day Satisfaction Guarantee.
Only purchases made directly from www.CyraTheArtist.com qualify for
the 30-Day Satisfaction Guarantee.
Required Components of Email Inquiry:
• Proof of purchase and shipping confirmation (with dates listed)
• Customer contact information (name, phone, and email)
• Evidence of damage (clear photos of entire product including
damage, and up-close photo of damage)